Legal
Privacy policy
Last updated 8 November 2026 Terms and Conditions
Who we are
FreeFrontDesk.com is free software that gyms use to run their members, memberships, schedule and check-in. It is run by Globetrotters Sports ApS, a Danish company (CVR 45285103), which is responsible for the data in this policy.
Data protection contact: [email protected]
Gym owners and staff
When you create a gym or work at one, we keep your name, email address, your role at the gym, your login history, and the country you tell us. We use it to run your account, to confirm your email address and to send you notices about the service (our agreement with you).
Members of a gym
Each gym decides which members it registers and what it uses the data for, and is responsible for that member data. We only process it on the gym's instructions, as described in our terms for gyms.
Payments
Gyms that take online payments use their own Stripe account. Card details go straight to Stripe: we never see or store them. We keep the payments' amounts and status, and the monthly invoice for our fee.
Who helps us
We do not sell your data. We share it only with services that help us run the site, and only what each one needs:
- OVH: hosts our servers and database (France).
- Cloudflare: delivers and protects the site.
- Mailgun: sends our emails.
- Stripe: takes online payments for gyms.
Where data leaves the EU, it is covered by the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.
Cookies
We use the cookies the site needs to keep you logged in, remember your settings and protect forms. We do not use advertising cookies on this site.
How long we keep it
Your account stays until you ask us to delete it. Payment and invoice records are kept as long as bookkeeping law requires. Server logs are deleted after two weeks.
Your rights
You can see, correct and download your data, ask us to delete it, and object to how we use it. Requests go to the data protection contact above. Members of a gym should first ask the gym, which holds their data.
If you think we handle your data wrongly, you can complain to the data protection authority in your country.
Changes
When we change this policy, we update the date at the top.